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It would be natural to assume that contingency-based fee models offer the most cost effective and the fairest way to charge customers for services.  After all, who wants to pay for something...

When you think of the telecommunications function within the enterprise, most professionals are likely (and erroneously) to assume that telecom is synonymous with IT.  While there are definite...

We have all heard the term ‘outsourcing’, especially in IT.  Unfortunately, the concept has lost its appeal and value as people tend to associate outsourcing with the elimination of jobs or the...

A telecommunications enterprise is a complex and multi-faceted organization that is both a strategic necessity and a likely source of economic drain.  Most companies aren’t aware of the cost...

Employees are more mobile than ever – they can work from just about anywhere they choose, and need less and less equipment in order to be productive.  In addition to mobility, the convenience of...

Improving financial management of telecom services within your organization is never easy, but managing the financial component of telecom can be a nightmare. Multiple carriers, multiple...

No matter where they go, today’s mobile device user is able to enjoy the speed and reliability that they have come to expect from their desktop computers. Even with the proliferation of mobile...

  "Telecommunications" is not exactly a four-letter word, but most IT Execs and CIOs usually think of several such words when the topic comes up regarding how to manage toxic telecom. Why? In one...